Privacy Policy

In this policy, “we”, “us” and “our” refer to Coleswood Media Ltd. “You”, “user” and “visitor” refer to any individual accessing this website.

We are committed to protecting your personal data and respecting your privacy. This policy explains what information we collect, how we use it, and how we keep it secure.

We will never sell your personal data. We may only share it where necessary to provide our services, comply with legal obligations, or protect our rights.

We may update this policy from time to time. Please check this page periodically for updates. This policy is effective from 1st January 2019.

If you have any questions, please contact us at info@coleswoodmedia.com

Information We Collect

We may collect the following information when you submit an enquiry via our website:

• Full name
• Company name
• Website URL
• Email address
• Phone number
• Message content

We only collect information necessary to respond to enquiries and provide our services.

When We Collect Data

We collect personal data when you:

• Submit a contact form
• Communicate with us via email or phone

How We Use Your Data

Your data may be used to:

• Respond to enquiries and provide requested services
• Manage and improve our website and services
• Communicate with you regarding your enquiry
• Send updates or marketing communications (only with your consent)
• Analyse website usage (anonymised data only)
• Maintain website security and prevent fraud

Sharing Your Data

We may share your data where necessary with:

• Law enforcement or regulatory authorities where required by law
• Trusted third-party service providers (e.g. IT support or professional advisers)

We do not sell or rent your personal data to third parties.

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

Data Retention

• We retain personal data only as long as necessary to fulfil your enquiry or provide services
• In general, data may be retained for up to 5 years from your last contact with us

Data Security

We implement appropriate technical and organisational measures to protect your data.

All data transmitted via our website is protected using SSL encryption.

Data Breach

In the unlikely event of a data breach, we will notify the Information Commissioner’s Office (ICO) and affected individuals where required under applicable law.

Your Rights

Under UK GDPR, you have the following rights:

• Right to be informed about how your data is used
• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure (“right to be forgotten”)
• Right to restrict or object to processing
• Right to data portability
• Rights related to automated decision-making and profiling

Consent

Where we rely on consent, you have the right to withdraw it at any time.

To exercise your rights or withdraw consent, please contact us at info@coleswoodmedia.com